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Daily.co.uk System Status
If you are affected by any of the issues below, we are aware of the problem and working to resolve them as soon as possble.
All updates will be placed here as soon as we have them.
So we can provide a consistently high level of support to all our customers, please do not contact support if your issue is shown below
All updates will be placed here as soon as we have them.
So we can provide a consistently high level of support to all our customers, please do not contact support if your issue is shown below
| RESOLVED - Telephone Issues - RESOLVED | |||
|---|---|---|---|
 Resolved |
First Reported: 10:14:44 on 2008-04-11 Next Update: Resolved - No Further Updates | ||
| Resolution Our engineers have completed the work on the phone system and we are making and accepting calls again. Thank you for your patience. If you are still experiencing these problems please submit a support request via your control panel. If you are still experiencing these problems please submit a support request via your control panel. |
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| 9:08 on 2008-04-22 To try and resolve ongoing issues the telephone engineers will again be testing our lines today. This work should take no longer than 15 minutes. If you need to contact us during this time, please do so by email or live chat. 14:20 on 2008-04-11 Our phone engineers have had to temporarily take down the telephone connection to resolve the issues we have been experiencing this morning. As such, we are unable to make/receive support phone calls for the time being. If you require any support for your Daily.co.uk services, please contact us using the following methods.
We apologise for any inconvenience this may cause and hope to have our phone system fully operational shortly. 10:20 on 2008-04-11 We have had some issues where telephone calls are cutting out (both incoming and outgoing calls) This appears to be down to an issue on our ISDN lines and we are speaking with our upstream engineers and providers to get this resolved. If you do encounter problems, we would suggest you either email us on helpdesk@daily.co.uk or use the livechat system on our website. We apologise for any inconvenience this causes and will update this page when our telephones are fully restored. |
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