This status page lists current known issues affecting Daily.co.uk services, plus any upcoming scheduled maintentance.
Please note that updates to these issues will be posted to this page as soon as we have further information.
| Important: Updates to Daily.co.uk website based email | |||
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 Medium |
First Reported: 12:26:45 on 2012-05-17 | ||
| In an effort to further combat our systems being used to send SPAM email, we are making some updates to our web servers on Thursday 24th May, 2012
Some customers may have uploaded or created features that allow email to be sent directly from their WebSites with Daily (for example, some web based newsletter software or email features on certain scripts). Currently, customers can configure these scripts/programs on their websites to relay email via the Daily mail servers or External Mail Servers with another company. On Thursday 24th May, 2012, we will be changing our systems so this is only permissible to send email via web based scripts using our mail servers. We will be blocking email being relayed from websites using External mail servers. If you currently relay email on your website with Daily via scripts that specifically use a third party mail server, you must change your scripts to instead use our Daily servers. For further details (including a detailed Frequently Asked Question section), please see our related Knowledge Base guide at: www.daily.co.uk/support?id=951 |
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| Planned Maintenance: Virtuozzo VPS - Wednesday 30th May | |||
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 High |
First Reported: 09:26:30 on 2012-05-17 | ||
| What maintenance is being scheduled and why?
General Operating System and other Parrallels updates for stability and security will need to be applied to our Virtuozzo (both Linux and Windows) platforms. Who will this affect? All Linux and Windows Virtuozzo customers. Linux Xen and Windows HyperV will be unaffected. What will affected customers experience? Customers will experience a loss of connectivity as their individual VPS hosts are rebooted during the maintenance Window. When is the maintenance window? Wednesday 30th May from 2100 until 0300 on Thursday 31st May The actual downtime during this window for individual VPS is estimated between one to three hours IMPORTANT NOTE: Please ensure you perform a reboot to your VPS before the maintenance window. This is to ensure: 1) You have all your services on your VPS correctly set to start automatically 2) You have not made any configuration changes that are awaiting a restart to take affect. Performing a restart before the maintenance window will ensure any issues are identified in a controlled environment while our teams are available to assist. |
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| Planned Maintenance: VPS (all systems) - Thursday 24th May 2012 | |||
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High |
First Reported: 09:20:19 on 2012-05-17 | ||
| What maintenance is being scheduled and why?
A full upgrade to our backend VPS system and network switches, to increase performance and resilience. Who will this affect? This will affect all users on Virtuozzo (both Windows and Linux), Xen and HyperV What will affected customers experience? VPS will periodically be unavailable during the maintenance Window When is the maintenance window? On Thursday 24th May from 2100 onwards. Our administrators advise that the maintenance should be completed by 0300 on Friday 25th May IMPORTANT NOTE: Please ensure you perform a reboot to your VPS before the maintenance window. This is to ensure: 1) You have all your services on your VPS correctly set to start automatically 2) You have not made any configuration changes that are awaiting a restart to take affect. Performing a restart before the maintenance window will ensure any issues are identified in a controlled environment while our teams are available to assist. |
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